Why XYZ is the right choice for Machine Tools

Experience you can trust

At XYZ we have been developing, testing and refining our range of machine tools for over 35 years. Our winning principles of combining outstanding build quality with the worlds best control systems, namely ProtoTRAK® and Siemens, has seen the product range become the nations first choice for prototype and low volume production.

Free training

We provide free training with any CNC machine purchase.  Our Applications Team of experienced, time served machinists are fully trained by us to help you get the most from your machine tool purchase.

Next day servicing

With 18 service engineers based nationwide, if your machine needs attention we aim to be with you the same or next day. We have an electronic service system where information is sent to engineers as soon as it is reported leading to quick responses.

Technical support

When you buy from XYZ you will have access to our support help lines. This is something that we decided to do from day one. Aftersales support is one of the key aspects of a machine purchase.

Over 300 machines in stock

We carry over 300 machines in stock, any of which can be ready for delivery within days of an order being placed. More than any other UK supplier.

‘No Quibble’ Warranty

All new machines include a one year ‘No Quibble’ parts and labour warranty which can be extended to cover you for five years.

Strict quality control

We have a team of 17 machine builders and inspectors. We use the latest Renishaw ball bar and laser equipment on every machine. This means quick installation and commissioning because ALL our machines are checked in Devon before delivery.

Did you know?

  • Our newly extended factory is 200 times larger than our first unit in Newton Abbot.
  • Our offices now occupy more space than our entire first unit.
  • In 1984 a metre CNC Mill without a tool changer would cost more than £39,000.  A new Ford Escort was less than £4,500 and an average terraced house was £15,000.  Today the equivalent metre machine with improved performance is £45,000 from XYZ.
  • XYZ receives four containers a week with machines ready for assembly and control fitting.
  • All ProtoTRAK machines are assembled and inspected at XYZ HQ in Devon.
  • We have the capacity to assemble and deliver over 100 machines per month.
  • We carry more than £1 million pounds worth of spare parts in our 18,000 sq ft stores to service the 20,000+ machines working in the UK.
  • Parts can be ordered at any time through our Spares and Tooling Web Shop.
  • We sell four times as many ProtoTRAK controlled machines than any other machines we sell, and over 75% of first time customers buy a 2nd machine within in year.
  • Most of XYZ’s employees are long service personnel who have worked for the company for more than 15 years.
  • All our Area Sales Managers are apprentice trained, knowledgeable and can demonstrate a control in your premises.

XYZ – We’re committed to you

When you commit to an XYZ product, XYZ commits to you.  We have over 70 employees who are committed to providing the best level of service.  This means that while your machine tool has the support of the XYZ Spares Department and XYZ Service Team, you will be backed up by the free support of the XYZ Applications Training Team and the free XYZ Programming Helpline.

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